How to buy ?

If you are a registered customer please enter your email and password provided by newandclean , otherwise fill out the form to the client.

It is your responsibility to keep your client code and password , and are solely responsible for the operations on the data.

To order , you need to add the chosen products to the shopping cart , once done , you can see a bill on the prices will be updated ( including tax ) plus shipping costs automatically calculated Store.

Finally , you must choose the desired payment and finalize / confirm purchase and will immediately receive an email order confirmation .

Value of shipments :

The shipping price will be reflected by the price , regardless of the number or products ordered .

Delivery of transfers :

The Peninsula , Balearic Islands and Portugal shipments :

Orders placed before 12:00 will be shipped the same day by the delivery company TOURLINE EXPRESS .

Shipments to Canary :

The shipping method will be blue package.

These orders will be shipped within 48/72 hours from the time of payment.

We do not accept cash on delivery to this area .

Problems with the expedition :

For any other questions regarding your order, please contact via email

Because they do not have physical store , customers can not pick up your order at our facility , we apologize for the inconvenience .

returns :

If for any reason you are not satisfied with the product purchased through the Internet , has a period of 7 days from the date of delivery of the product to return it .

In this case, the transport and collection supported by the client. Before making such refund, the customer must contact our sales department within the specified email which will indicate the return process period.

To support the return must be both product and packaging in perfect condition, no scratches , broken or damaged and including all documentation accompanying the product and its accessories.

The return of any product that comes with a clear plastic container containing the open product will not be accepted .

Neither change nor paid any items handled by the customer , misuse , breakage , etc. . In this case , you will lose the warranty.

If the return is because the product or part of it went faulty procedure and conditions are the same , but in this case , obviously , yes , you will accept the package is opened.

To claim breaks , bumps or failure of any product, the customer within 24 hours from receipt to notify the same .

The customer should make proper packaging to ensure safe shipping damage .

Must necessarily include a copy of the application form ( your email will start to do it or access the web with your email and password in the order history section) .

Please include a note with what happens to the item will not be this way you can check the technical working time to detect .

You should send the product to the address indicated by the technical service .

The customer will pay the postage for shipping from our facility and then we will pay the shipping .

Once received and verified by our team that the product is in the same condition it was sent , we will proceed to refund the amount according to the payment method used by the client .

Technical inquiries :

Please for any questions write us such because if the phone call , the sales department and queries can not know the answer .